Wednesday, June 24, 2015

Advanced WordPerfect

Advanced WordPerfect

Margolis Edelstein has long relied on WordPerfect rather than Microsoft Office for the generation and editing of most of its documents. For anyone interested on why we use WordPerfect over MS Word, you may want to read my earlier blog post on the topic. Today's post is not discussing the relative merits of WordPerfect. It is simply a discussion of some of the advanced features that you might find useful if you already use it.

The latest version of Corel WordPerfect is X7, the 17th version of the product. I know that many of you are still using older versions.  We don't typically update WordPerfect until we replace your computer, unless there is some specific need that you have for the latest version. Apologies also to the Wilmington office which has never jumped on the WordPerfect bandwagon. I'm afraid you'll find today's post only of theoretical interest.

I continue to believe that WordPerfect is by far the most powerful and feature rich word processing program available today.  We are going to discuss advanced features and a few other tips and recommendations.

I know this is a longer post than usual, and that your time is valuable, so you may want to browse the headers for anything of interest and skip the parts that are not as important to you.

Make the Most of your Toolbar

If you don’t want to search around in the menus for a function that you use regularly, an icon can almost always be added to your toolbar for quick and easy access.  Typically, we add “Publish to PDF" and "Save As Microsoft Word" by default since they are two of the most popular.  If there are other functions you want added, just contact the Help Desk and someone will assist you with this.

Avoid Losing Work

If you open up an old document intending to use it as a model to create a new one, remember to click on File, Save As, right away so you create a new document with a new name.  Otherwise, you may accidentally hit Save and overwrite the original document.

Also, remember to save your work regularly, every 10 or 15 minutes.  WordPerfect or your computer generally could crash.  You don’t want to lose what you have written.  So frequent saves are a very good habit.

Macros


A macro in WordPerfect is a way to carry out several steps with only one click. You can bring up a certain document automatically (current file list for example) or insert a phrase, paragraph or entire letter instantly. Many of you already use macros which were created by Mary or Lucy to put in the “header” information at the top of a letter (attorney name, phone number, email address, etc.) or an attorney signature at the end of a letter. If you’re interested in learning more about how macros might be able to help you in your day-to-day job duties, send an email to the Help Desk and we’ll set up some one-on-one training.


WordPerfect and PDF

A big focus of WordPerfect over the last few versions, and a big advantage of it over Microsoft Office, is WordPerfect’s ability to work with PDF files. PDF files are not really meant to be edited once created, but we very often get PDF files that need to be reworked. WordPerfect can help you accomplish this without retyping everything.

Say you get a PDF from a client and need to make substantial changes to it. You can simply open the PDF in Word Perfect. Just click on File and then Open PDF.  You may be asked to have Wordperfect recognize text.  In a PDF file, text can be actual text that the program is capable of showing you and letting you edit.  Importing this is easy.   Sometimes, however, text is actually a picture of text, meaning that a program cannot identify individual words that we can read on the page just fine.

WordPerfect is giving you the option of allowing it to use its built-in OCR recognition to look at the scanned images and try to recognize these pictures of words and convert them to text. There may also be actual pictures on the document that contain text as well and there is also an option to recognize and extract text from those images.

OCR is a very processor intensive function. So if you have a document that is hundreds or thousands of pages and OCR scan could take quite a few minutes, even hours. If you have a longer document you may want to do a few pages at first to make sure it's working okay. If it is a very long document you may want to let the OCR run overnight. Of course, time will vary depending on how powerful your computer is and how long the document is.

Depending on the quality and character of the original document, you may lose a great bit of the formatting.  OCR is also not alway accurate, so plan to proof and correct what the computer has done.  

When you open the PDF document, you are no longer working on the original document. Once the document opens, it is a WordPerfect document, not PDF anymore.  You may edit the document just like you would any other.  Once complete, you may save it as a WordPerfect document, or convert it again as a new PDF document.

I recommend saving the document as a WordPerfect document until you are absolutely certain that no further edits need to be made. Saving it as a PDF and then opening it again for editing requires two conversions which can in some cases corrupt the document. Once the document is absolutely complete and ready to be sent out as a final document, it is fine to publish it to PDF. You can do this directly in WordPerfect, or use a print to PDF function such as bio PDF. I have found that the publish to PDF function in WordPerfect creates a smaller and more efficient document, So if you are already in WordPerfect I recommend using its publish tool as your preferred PDF creation tool.

Final Documents should normally go out as PDF

I also recommend sending final documents to any outside parties in PDF format rather than WordPerfect or other editable formats. If there is no reason for the receiving party to edit the document, then it is best that they are unable to edit it. Also, PDF ensures that the recipient will see the formatting as you expected.  If they receive a word processing file, it may display differently for them that it does for you.

In fact, I almost never recommend sending a WordPerfect document to anyone outside the firm.  WordPerfect is not commonly used.  Although WordPerfect documents can be opened and converted by MS Word, most people cannot open the file simply by clicking on it.  This can lead to confusion.  Opening WordPerfect in Word can also sometimes lead to document corruption or formatting problems.  PDF is much more universal, and for reasons above a better option for final documents.  

Collaboration is best done Online

If you are collaborating on a document with someone else, I find Google Docs a much better option than WordPerfect, MS Word, or anything else.  You can share the document with anyone in the firm or outside the firm, and work on it together in real time.  Google also tracks which author made what changes to the document and when.  Google does not have many of the advanced tools for formatting that you have in WordPerfect, but it is the best for collaboration.  See my earlier blog post on Google Drive for more on this.  

Once collaboration is complete, you can finish the document by saving as RTF and then working in WordPerfect to do whatever advanced formatting you want.  I don’t recommend using this with letterhead as it can be tricky to add the letterhead template to an existing document.  But for other documents, working on it collaboratively in Google Docs, then moving to WordPerfect for the final formatting can work well. Of course, if no advanced formatting is needed, simply save as PDF directly from Google Drive.

Metadata

Another useful feature of WordPerfect is the option to save without metadata. If you are not familiar with metadata this is information that is saved in your word processing file that is not part of what is seen in the document itself. This can contain information about who worked on the document authored it, modified it, etc. It can also contain information about the different dates that the document was worked or previous names of the document and other information that you may not want someone else outside the firm to know.

Metadata exists in virtually all documents created by a variety of programs, but WordPerfect is one of the few that gives you an easy way to strip out this information. As I said, publishing to PDF is my preferred method for distributing final documents. This will also strip out the metadata. However, if you want to send a document to someone who needs to edit it and that person is outside the firm I consider it prudent to remove the metadata before sending it to them.

Language and Grammar

After you have created a document, you may find it useful to get a second opinion about the language you are using. Even if your language is correct sometimes a second opinion will tell you how to write things more simply or clearly or just make the document read better. WordPerfect has a built-in grammar checker under Tools. You can opt to have WordPerfect check your grammar on the fly (as it does spelling by default) or you may find it preferable to run a quick grammar check once you have completed the document.

Another useful tool along the same lines is the thesaurus. This can help you find a different word that might more accurately describe what you were trying to say, or simply find a different word if you find you are using the same ones over and over again.  There is also a built in dictionary to be sure of a word’s definition.

Redactions:

You may have an occasion where you need to send a redacted document to someone. There is an option in Word Perfect under Tools for redaction.  Simply highlight the words that you need to be redacted and then save the document. I strongly recommend saving as a new document, or even as a PDF in order to prevent overwriting the original document. Once redactions have been saved they cannot be undone.  

File Compare

Perhaps you want to compare document you just created with an earlier version. Assuming you have saved an earlier version you can do this using the compare documents feature. Simply have one of the documents open, then click on File - Documents - Compare and WordPerfect will show you all the differences between the two documents.

Reveal Codes

Sometimes, you are dealing with a document that is formatted in a particular way and you cannot figure out how to change the formatting or get rid of it. The WordPerfect feature called Reveal Codes will show you all of the formatting commands in a block at the bottom of the screen You have the ability to go in and remove or alter those formatting features from within that box.

A more radical step, if you want to remove absolutely all formatting from the document is to save the document as plain text. But I'm warning you now, if you do this it will really remove ALL formatting, bold face, italics, font size, links, line spacing, page numbers, justification, etc. will be stripped out of the document.  Also gone are any embedded pictures, tables, etc. So you don't want to do this unless you really want to make some serious changes to the way the document is formatted. I have sometimes found this option helpful when I have a document that is hopelessly messed up in many location. This fix means I have to redo all of the formatting from scratch.

The help desk also has a special macro that can strip out certain formatting that is causing trouble while leaving other formatting alone.  The help desk is a good resource for you if you run into this problem.

Tables

There may be times when you find it helpful to create a table in a document. A table is essentially a small embedded spreadsheet in the document. You can create a table by clicking on the Table option on the toolbar and you get how many rows and columns you wish to create and then simply creating it. You can then fill in all the cells as you wish. If you have found that you've made the table the wrong size it is easy enough to add or delete rows or columns from a table that has already been generated.

Hint: if you already have a spreadsheet created with another program, you should not have to recreate it as a table to insert it.  Just copy and paste the portion of the spreadsheet you want into your WordPerfect Document.  WordPerfect should recognize it and insert it as a table with all the data already in place.

Insert Picture

You may also have occasion to insert a picture into a document. This is easy enough by clicking on insert and graphics / pictures, then from File select the file you wish to insert.  It should show up in the document and allow you to adjust for size.

Nonstandard Characters

You may at some point have a need to insert a character that does not appear on your keyboard. For example, a paragraph symbol (¶) or section symbol (§).  From the top toolbar, click Insert, then Symbol, and you will see a wide variety of menus that show you any number of useful symbols. Simply select the characters you wish to insert  and press the insert button. If you have the standard “lower” toolbar in WordPerfect, you may already have the Symbol feature available there with one click.

If you want to speed up the process for symbols that you use repeatedly you could also simply memorize the numerical code for commonly used symbols. For example, I know that pressing the Alt button and typing 21 on the numeric keypad will insert the section symbol: § into my document.  You might want to consider creating a ShortKey for it or QuickWors, which brings me to my next topic

QuickCorrect and QuickWords

QuickCorrect works much like ShortKeys, although it typically does not use a hotkey so can be a little faster for the typist looking to save every keystroke. If you open QuickCorrect on the Tools menu you will see that it already has a number of things listed there for example teh will automatically correct to the.  If you have other words you regularly misspell, typing them in here along with the correct spelling will prevent you from having to correct it manually later.  Just make sure the misspelling is not another word or part of a word or you may find yourself “correcting” things you did not want corrected.

QuickWords works in a similar way, but is used for items other than misspellings. You could also add unusual characters for quick insertion.  For example, add a QuickWord for “Sec.” to be changed to the section symbol § for you.

Important warning here is that we're perfect we'll make that replacement EVERY SINGLE TIME it sees that. Therefore if you ever want to have what you originally typed show up as exactly that in the document, do not add it to QuickWords. You might want to find a cheat like typing “Sec..” (with two periods) to create the section symbol.   That way, you can type Sec. when you want that, and just add the extra period when you want the symbol.

Generally we recommend using Shortkeys rather than Quickwords for most of the things that you want to be changed automatically. The reason for this is that Shortkeys works across a wide variety of applications.  Your Shortkeys are not limited to use in WordPerfect.  QuickWords is limited to this one application.

Further Help

This is just a smattering of the many features built into WordPerfect.  If you are interested in learning more, I recommend the following:

In WordPerfect, Click on Help, then Corel Tutor to view a wide variety of helpful tips on how to do certain things.

If you prefer, there is a wide range of “how to” videos available at Brainstorm.

You may also find WordPerfect Universe, a user based site, helpful for tips or answers to your questions.

Tuesday, June 16, 2015

Personal Do Not Call List

There are some people who have, let's say boundary issues.  You just don't have the time nor inclination to speak with them, yet they continue to call and badger you.

You can block callers on both your Android and iPhone.

With Android,
  1. Open your Phone, then click on settings (the three dots in the upper right hand corner).
  2. Select "call" then "call rejection".
  3. Open the auto reject list.
  4. Press the + to add a number
  5. Add the number you want to block and press "done" then "save".
  6. Repeat steps 4 and 5 to add additional numbers.
If someone on the block list calls you, the caller will go straight to voicemail.

Text messaging is tougher. If you touch a message and leave your finger on it for a couple of seconds, you will get an options menu.  One option is to "report as spam".  If you report the number as spam, the texts will be deleted, and future texts from the number will be blocked.  If you use a messaging app other than the one provided by Verizon, you may have other options.  There does not seem to be a way to keep the messages but block future ones.  

There are some other third party messaging apps that may do this for you.  Feel free to check out the Google Play store for a number of free apps that block messages.  I looked at a few that had mixed reviews.  Unfortunately, I have not had time to test any in order to make recommendations.  If anyone else has, feel free to let me know what you recommend.  I will give it a test and pass along the results in a future posting.

Blocking With iPhone:
  1. You must have the number in your Contacts before you can block it.  If you don't want to create a contact for everyone with whom you want no contact, you might want to consider just created a "no contact" entry in your address book and add all the numbers to that.
  2. Click on Settings, Phone, Blocked, Add New
  3. Select the contact you with to block and exit.
Blocked list members cannot message, or Facetime you.  Calls go straight to voicemail.

I noticed a bug in the iPhone blocker.  If I added a contact to the block list, then changed the number in that contact, the block would not work until I removed the contact from the list and then added it again.

Verizon Phones

Verizon also offers the ability to block up to five numbers.   However, a Verizon block only remains in place for 90 days.  You can use this method either by calling Verizon support, stopping by a Verizon store, or ask me to set it up for you through the Verizon web site.
  
The big difference of a Verizon block is that it prevents the caller from even being able to leave a voicemail message.  They receive a recording that their number has been blocked.  Text messages are also blocked, but the sender gets no message back.

Emails

For emails, you can click on the Report Spam button in Gmail.  This usually puts future emails from this address straight into your spam folder.  

This does not always block 100%, especially if you have corresponded with the user in the past, or if they are in your contacts.  Also, there may be times when you want to keep a record of the emails but do not want to see them as they come in.

In such cases, you can create a filter,   Whenever an email comes from a particular address, Gmail can move it to a folder and remove it from your inbox automatically. You can also automatically mark it as read so that it doesn't show up as an unread email.  The Help Desk can assist you with setting up such a filter if you need the help.


Wednesday, June 10, 2015

Voice to Text Dictation

For many years, I have been looking at dictation services that would allow us to have our speech converted directly to text. Finding something that meets acceptability standards for our lawyers has been difficult indeed.

Dictation for Windows Computers

On the PC, Windows 7 comes with a built in voice recognition program. However, it is not very good and makes a great number of mistakes. It is accessible via Control Panel, but I found the accuracy so low that I don't recommend it at all.  

Dragon Naturally Speaking

A few of our attorneys have used Dragon Naturally Speaking for many years. Dragon works reasonably well for users who take the time to learn the voice commands and do the training.  It does not take nearly as much training time as it did with older versions that were available several years ago.  It actually does a pretty good job. But another issue with Dragon is that it tends to be a resource hog on your computer and can sometimes lead to other problems. It is running all the time, and can slow down your computer even when you are not using it.  Therefore, it's not something we have pushed.  But if an attorney wishes to try it, we can purchase a license for you.

Dictation on Android or IOS

I find dictation on a phone or tablet using Android or iOS to be much better. It usually seems faster and more accurate than anything I have found for the PC. Dictation is built into all of these devices and it can be accessed simply by pressing the microphone on the virtual keyboard.

A couple of years ago, we did a test using Android tablets as dictation devices to see if that would be a useful alternative to, or even a replacement for, voice recorders for attorneys to dictate their documents. Unfortunately, we decided not to proceed with that initiative because the dictation solution was proving frustrating to many of our testers.

While the dictation was accurate enough when we spoke slowly and clearly, users were frustrated by the inability to dictate advanced punctuation. Periods, commas, and question marks worked just fine, but other punctuation such as semi-colons or parentheses were beyond its abilities.  Footnotes and advanced formatting were also out of the question.

Also, if a user made a mistake or wanted to change something, one could not go back and delete information or move the cursor back to edit or insert text somewhere using voice commands.  Rather, one must use the touch screen, which can be slow, clumsy, and frustrating. Testers felt that this slowed up their ability to do the dictation as compared to simply dictating into a recorder and letting a human convert it into text. So, we shelved the project hoping that dictation would improve with time. We are still waiting.  Nevertheless, despite these shortcomings, many of our attorneys and staff find the dictation features built into Android and iOS useful for entering time, dictating emails, and even dictating simple documents. 

Dictation to Google Drive

I recommend using Google Drive on one's phone or tablet to dictate documents if you are so inclined. That way the document can be easily available to you on the PC through the same Google Drive account.  It could even be shared with a secretary or anyone else who you would want to clean up and format the document. Sometimes, with my phone connected to Wifi, I dictate into my phone to a document on Google Drive, while having the document open on my computer.  It will update automatically in real time. I can make changes on my computer using my keyboard, then continue dictating on the phone.  If anyone wishes to give this a try I am happy to show you how to do it and to provide you with any equipment necessary. For me, however, using my Samsung Galaxy S5 is the easiest way to dictate.

I dictated this blog entry on my phone.  In these eight paragraphs, the dictation made nine mistakes, but seven of those were simply failures to capitalize words.  Only twice did it transcribe the wrong word.  It was great for a first draft.  I then went back and reworded things and made other edits on my computer before publishing the final product.


Thursday, June 4, 2015

Security Reminder - be careful with emails.


I am regularly asked about whether it is safe to open an email.  Today's blog explores what is safe and what is not.

Hackers Think Employees are the Weak Link

A great deal of malware can sneak into a network this way.  Hackers used to try to force their way through firewalls.  But security has gotten so strong there that the new preferred method is luring a gullible employee on the inside to let them in.  Don't be that employee.

Gmail Provides Some Protection

Fortunately, there are a number of things in place to protect you.  With Gmail, you cannot be infected simply by opening and reading an email.  Gmail does not allow any scripts to run in emails.  You also cannot be infected simply by viewing an attachment.  The Gmail viewer prevents scripts and executable files from running in an attachment.  In fact, Gmail even prevents someone from sending you an exe file.

That said, you can receive a dangerous email attachment, download it, run it, and then infect your computer.  Hackers can send attachments with dangerous macros, or scripts, or hide an executable file inside an encrypted Zip file.  Do not download and run attachments unless you are sure of the sender and what is being sent.  Even a Word Document can contain macros that can harm your computer if you download it and try to load it in MS Word. If you have any doubt, run it by the help desk.

Links are Risky

Hackers are nothing if not inventive.  Because it is difficult to infect a users via email, many hackers might send you a link in an email to go to another site. This site could very well be infected by malware that can install itself on your computer.  DO NOT CLICK ON A LINK UNLESS YOU ARE SURE OF WHERE IT LEADS.

If you put your mouse over a link, it will show you the address where it leads.  This may be different from the address in the text of the link.  If it is different, that is a big red flag.  Also, if the address has "php" in the address, that is an indication that the site will attempt to run a script.  Again, that is a big red flag that usually means stay away.  Again, the help desk can check out a link if you are the least bit suspicious.

You may get an email that is what is known as a fishing attack.  This is where a hacker is fishing for information that will help him get into our network through other means.  For example, say you get an email from PNC bank that leads back to a link like this:  

http://www.pnc-support.com/login

You click on the link and see a login for your PNC account.  You enter your name and password.  You have just given the name and password of your bank account to a hacker.  Why?  www.pnc-support.com is not a valid domain.  Notice the hyphen between "PNC" and "support".  That means it is all part of the same word, not broken up by a dot.  Anyone could register such a domain and put a fake clone of the PNC web site there.  You enter a name and password, which is collected, then they say you entered it wrong and re-route you to the real web site.  You log in and are none the wiser. Hours later, or maybe minutes later, someone withdraws all the money from your account and transfers it to Russia.  Good luck getting it back. (The link in this example is one I just made up.  It does not really lead anywhere and will not harm your computer).

This is why email links can be very dangerous.  If you are not 100% certain of the sender, don't click on anything.  Even a sender you know could have its email hacked in order to send you dangerous link.  This does happen regularly. Even if you know the sender, if the wording of the message seems odd, or a link seems suspicious, don't fall for it.

ABA Article on Ransomware

The ABA Journal recently wrote an article about Ransomware, a trend where hackers introduce malware to encrypt all the files on your computer (or the entire network) then demand payment to unencrypt them again.  This is a serious threat.  Many companies have been hit by this.  If you care to read the full article, you may do so at this link.  (I promise this is a valid and safe link.  I'm not trying to trick you).  At the end of the article is a link to a quiz, which you might find interesting.  That link is also valid and safe.