iCore Communicator

Our phone accounts also come with a license to use a software program called "communicator".  This is a program that you can install on a computer, tablet, or cell phone that gives you the ability to make and receive calls as if you were in front of your office phone.  It also gives you access to voicemail and allows you to do a number of other things.

Firm policy allows only attorneys and other non-hourly employees to use Communicator.  Hourly employees are expected to use their phones only, since they should not be making or receiving work calls when not at work and on the clock.  If you have some wish to use Communicator on your computer in the office, please contact Michael Troy to explain why and get approval first.

You must install the Communicator application.  Your license permits you to install the program only on one computer and up to three tablets or phones.  So don't try to install it everywhere.

If you want the computer version of the software (PC or Mac) you can download it here:

http://www.icore.com/support/icore-one-communicator-download/

If you want the software for your Android or IOS device, you can download those for free from the Google Play Store or Apple's App Store respectively.  Just search for "icore communicator".  Note that there may be separate apps for tablets and phones.

Once installed, you will need to log in using your full 10 digit phone number as your user name. Please contact Michael Troy to get your password.

From there, you can view a list of callers, look up numbers, make or receive calls, or change some of your work phone settings.

If you are using this app on your cell phone, note that it uses your data rather than cell phone minutes for calls.  If you are connected to Wifi on your phone, the call will use neither minutes nor mobile data.