The new phones come equipped with a Do Not Disturb button, labelled DND. There is also a DND button on your home screen which does the same thing. If you enable this feature, all of your calls will go directly to voicemail. If you have a staff member covering your calls, turning on DND will prevent the calls from ringing at that phone too.
If you don't want to be bothered by incoming ringing, but still want your secretary to answer your calls, just use the -/+ key at the bottom of your phone to turn the ringer all the way down. This will prevent you from hearing the ring until you turn it up again.
Some people have turned on this feature inadvertently, so be careful not to do this by accident.
If you see a red "do not enter" symbol next to your name on the LCD screen, you have DND turned on. To turn it off, simply press the DND button again and the symbol next to your name because a green circle with a check mark.
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