Setting Up And Using Your New Voicemail

When you get your new phone, one of the first things you will want to do is set up your voicemail.

To set up your voicemail, do the following:

1. Press "messages" button.  This is the button with an envelope on it to the left of your number pad..
2. The main menu screen showing the number of any messages pending.  Press the button below "connect" to continue.
3. You will first be asked to enter a password.  The default password is 5252.  
4. Next, you will be asked to change your password.  Enter your new password as instructed (twice).
5. You must then record your name, which will be used by the voice mail system.  Record your name and press # to save.  Be sure to record and save your name.  Failure to do so may result in an error message when you try to change other settings.

That's it! Voicemail is set up and ready to go.

It is also recommended that you record a full greeting message. You may choose to record one greeting while away or another for when you are busy.  You are not required to record both these, but the option is available if you wish.  If you just record the away greeting, it will be used for both instances of away and busy.

To record a new greeting, do the following:

1. Press "messages" button.  
2. Press the button below "connect" to continue.
3. Enter your password and press #
4. Per the instructions, press 1 to listen to voicemail.
5. Press "2" to record a greeting to be played when you are on the phone (a busy greeting) or press "3" to record a call when you are away from your desk.  In other words, you can have two messages, one for when you are on a call and another for when the phone just rings several times when no on can pick up.  Again, you don't have to have separate greetings, but you have the option.
6. Once you have recorded your greeting, press #.  You have the option to listen to your greeting, re-record it, or simply be finished.

When someone leaves you a voicemail, you should see a red blinking light on the top right of your phone.  This indicates you have a new unread voicemail waiting.

To access voicemail, do the following:

1. Press "messages" button.  
2. Press the button below "connect" to continue.
3. Enter your password and press #
4. Per the instructions, press 1 to listen to voicemail.
5. Per the instructions, press 1 again to listen to your messages.
6. You may save the message by pressing pound or delete by pressing 7.

There are a few advanced voicemail features that I will cover in my next blog post, including ways to be notified of voicemail messages while away from the office.  Stay tuned for more soon!